Legal
Credits
At ECU STUDIO ("we," "our," "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our ecommerce services. It also outlines your rights regarding your information and how you can contact us with any questions or concerns.
1. Information We Collect
We collect the following personal information from you, with your consent:
- Name
- Email Address
- Mobile Number
- Payment Information
- Usage Data (e.g., how you interact with our website)
2. How We Use Your Information
We collect and process your personal information for the following purposes:
- Providing and Maintaining the Service: We use your information to ensure that our platform functions properly and to improve your experience.
- Managing User Accounts: Your name and email address are stored to help manage your account and maintain service continuity.
- Keeping Users Updated: We may send updates or notifications related to your orders or changes to our services.
- Managing Customer Orders: We use your information to process and fulfill your orders, including payment and delivery.
3. Data Retention
- Temporary Storage: All information, except for your name and email address, is stored for one month and then permanently deleted.
- Name and Email: We retain your name and email address to provide ongoing services such as account management and customer support.
4. Consent and Rights
By using our platform, you consent to the collection and processing of your personal data as outlined in this policy. You have the right to:
- Access and review your personal data.
- Request correction or deletion of your information.
- Withdraw consent at any time by contacting us.
5. Contacting Us
If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, you can contact our support team at:
Email: support@ecustudio.com
Address: ECU STUDIO, Carrer del Actor LLorens 30, bajo derecha - 46021 - Valencia, Spain
We are committed to addressing any concerns you may have promptly.
Last Updated: 18 November 2024